Beta Testing the new Maybank2u

Maybank2u is getting face-lift, and if you're lazy to read further - I'm just going to say it here: I like it.

See:

Cluttered, unappealing - but works.

And then to this:

Tabs remind me of Chrome, Firefox and Facebook - what's there not to like.

Here's the long story: recently, I was invited to preview and take for a beta test the new Maybank2u website and post my feedback. Why I was selected befuddles me, but hey, I do use online banking facilities, so maybe I can comment as a customer.

Being a beta test, I can tell you the site's still plenty buggy and a couple of other people experienced the site crashing a couple of times with a dump of text we didn't understand, but I guess that's not important.

What's more important is the design and layout of the site which I think has improved by leaps and bounds. If you surf over to Maybank2u today, you'll see a veritable mess of clutter, clutter and more clutter than you need for a lifetime. In fact, it's one of the great turn-offs that's put me off being a Maybank user for a long time.

Which brings me to the new interface. From the screenie above, you'll see its been cleaned-up and tabbed-up. I love the way the new tabs help organise the many, many options you'll see on screen. It's much easier on the eyes. For once, someone gets the value of empty space instead of just fillin'er up with "information."

The second most important thing to me was the almost zero use of fancy flash animation. That's right, zero pretty flash that clogs up your memory and causes crashes - sometimes. I'm here to do my banking, so let's just leave it at that.

On the overall, I do like the new Maybank2u interface and it seems to be on-par with other more famous sites - like Citibank and HSBC. I think while the change has been a long-time coming, its better late than never. So, two thumbs up to Maybank. Here's hoping your customers like the interface as much as I do.